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One Integration,

All Channels

What is Omni?

Omni is a multi-tenant messaging hub that connects AI agents to WhatsApp, Discord, Slack, and more through a single, unified API. MCP-native and built for scale, Omni eliminates the integration hell of connecting AI to real-world communication channels.

The Problem

Connecting AI agents to messaging platforms is painful:
  • Multiple APIs: Each platform has different protocols
  • Custom Code: Every integration requires weeks of development
  • No Standards: No common protocol for messaging
  • Tenant Isolation: Hard to manage multiple clients/instances
  • Maintenance Burden: Updates and changes across all platforms

The Solution

Omni provides universal messaging connectivity for AI agents:

Unified API

One API to rule them all. Send messages to WhatsApp, Discord, or Slack with the same code.

Multi-Tenant

Manage multiple instances, clients, or teams from a single deployment. Perfect for agencies and SaaS.

MCP-Native

Built on Model Context Protocol. Any MCP-compatible AI can use Omni instantly.

Message Tracing

Track every message, debug issues, and analyze conversations with built-in tracing.

Key Features

📱 Omnichannel Support

Connect to every major platform:
  • WhatsApp: Full Business API integration
  • Discord: Servers, channels, DMs
  • Slack: Workspaces, channels, threads
  • More Coming: Telegram, Teams, and custom integrations

🏢 Multi-Tenant Architecture

  • Instance Management: Multiple isolated instances
  • Profile Management: Per-instance configuration
  • Access Control: Fine-grained permissions
  • Scalable: From single user to enterprise

🔍 Trace & Debug

  • Message Traces: Complete audit trail
  • Payload Inspection: Debug webhook data
  • Analytics: Usage patterns and insights
  • Error Tracking: Catch and resolve issues fast

🤖 AI-First Design

  • MCP Integration: Native protocol support
  • Agent-Friendly: Built for automation
  • Webhook Support: Real-time event delivery
  • Context Preservation: Maintain conversation state

Who is Omni For?

Connect your agents to real users without building integrations from scratch.
Offer multi-channel messaging as a feature with multi-tenant isolation.
Manage messaging for multiple clients from a single deployment.
Deploy internal AI assistants across your organization’s communication stack.

Why “Omni”?

Omni means “all” or “everywhere” - and that’s exactly what this tool provides: omnipresent messaging that lets your AI agents exist on every platform your users love.

Architecture

Philosophy

Omni embodies our core philosophy:

AI that elevates human potential, not replaces it

  • You connect - Omni manages channels
  • You configure - Omni handles protocols
  • You monitor - Omni provides insights
  • You own - Self-hostable infrastructure

Next Steps