What is Omni?
Omni is a multi-tenant messaging hub that connects AI agents to WhatsApp, Discord, Slack, and more through a single, unified API. MCP-native and built for scale, Omni eliminates the integration hell of connecting AI to real-world communication channels.The Problem
Connecting AI agents to messaging platforms is painful:- Multiple APIs: Each platform has different protocols
- Custom Code: Every integration requires weeks of development
- No Standards: No common protocol for messaging
- Tenant Isolation: Hard to manage multiple clients/instances
- Maintenance Burden: Updates and changes across all platforms
The Solution
Omni provides universal messaging connectivity for AI agents:Unified API
One API to rule them all. Send messages to WhatsApp, Discord, or Slack with the same code.
Multi-Tenant
Manage multiple instances, clients, or teams from a single deployment. Perfect for agencies and SaaS.
MCP-Native
Built on Model Context Protocol. Any MCP-compatible AI can use Omni instantly.
Message Tracing
Track every message, debug issues, and analyze conversations with built-in tracing.
Key Features
📱 Omnichannel Support
Connect to every major platform:- WhatsApp: Full Business API integration
- Discord: Servers, channels, DMs
- Slack: Workspaces, channels, threads
- More Coming: Telegram, Teams, and custom integrations
🏢 Multi-Tenant Architecture
- Instance Management: Multiple isolated instances
- Profile Management: Per-instance configuration
- Access Control: Fine-grained permissions
- Scalable: From single user to enterprise
🔍 Trace & Debug
- Message Traces: Complete audit trail
- Payload Inspection: Debug webhook data
- Analytics: Usage patterns and insights
- Error Tracking: Catch and resolve issues fast
🤖 AI-First Design
- MCP Integration: Native protocol support
- Agent-Friendly: Built for automation
- Webhook Support: Real-time event delivery
- Context Preservation: Maintain conversation state
Who is Omni For?
AI Agent Builders
AI Agent Builders
Connect your agents to real users without building integrations from scratch.
SaaS Platforms
SaaS Platforms
Offer multi-channel messaging as a feature with multi-tenant isolation.
Agencies
Agencies
Manage messaging for multiple clients from a single deployment.
Enterprises
Enterprises
Deploy internal AI assistants across your organization’s communication stack.
Why “Omni”?
Omni means “all” or “everywhere” - and that’s exactly what this tool provides: omnipresent messaging that lets your AI agents exist on every platform your users love.Architecture
Philosophy
Omni embodies our core philosophy:AI that elevates human potential, not replaces it
- You connect - Omni manages channels
- You configure - Omni handles protocols
- You monitor - Omni provides insights
- You own - Self-hostable infrastructure

